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Solutions Rooted In Experience

This is a compilation of Enabling Technologies' solutions that are provided to their valued clients. Their team of Cloud Strategy Advisors, Solution Architects, IT Consultants, and their most elite partners like Microsoft have designed these solutions to take on some of the biggest challenges companies are facing in the market today.

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    Teams Adoption Bot (Power Virtual Agent in Teams)  

    Chatbots on Microsoft Teams are an easy way to provide answers to frequently asked questions by users.  The Teams Adoption Bot comes pre-loaded with answers to many common questions about using the features in Teams and can be optimized with custom topics and trigger phrases that are specific to your company’s users.  The Teams Adoption Bot can handle up to 250 topics and can escalate questions that cannot be answered by the Bot to a team of adoption support specialists such as your Champions team, for 1:1 assistance for the requestor in a Teams chat conversation. 

    • Owner Team and Champion Teams (existing or created during deployment) 
    • Operating Costs - none 

    Engagement: 

    Day One – create Teams, deploy the PVA Bot solution and assign pilot owners and users for acceptance testing and topic creation. 
    Day two– plan for deployment and adoption with your change management team.  

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